Contact Us
Get in touch with our team to learn more about BlackEye, discuss collaboration opportunities, or get support for your exoplanet research projects.
Get In Touch
We're always excited to hear from researchers, astronomers, and space enthusiasts who are interested in advancing exoplanet science. Whether you have questions about our technology, want to collaborate, or need support, we're here to help.
contact@blackeye.site
Send us an email and we'll respond within 24 hours
Phone
+1 (555) 123-4567
Available Monday-Friday, 9 AM - 6 PM EST
Office
Space Research Center
123 Astronomy Drive, Cosmos City, SC 12345
Frequently Asked Questions
How accurate is BlackEye's classification?
BlackEye achieves 86% accuracy in exoplanet classification, significantly reducing false positives compared to traditional methods. Our AI model has been trained on extensive NASA datasets and continuously improves through community feedback.
What data formats does BlackEye support?
BlackEye supports CSV files, manual data input, and integrates directly with NASA's data archives. We also provide API access for automated data processing and batch analysis capabilities.
Is BlackEye free to use?
Yes! BlackEye is free for individual researchers, citizen scientists, and educational institutions. We also offer premium features for research organizations and commercial users.
How can I contribute to BlackEye's development?
We welcome contributions from the community! You can contribute by reporting bugs, suggesting features, providing feedback, or even contributing code through our open-source repositories.
What kind of support do you provide?
We provide comprehensive support including documentation, tutorials, API guides, and direct technical support. Our team responds to inquiries within 24 hours and offers specialized support for research collaborations.
Can I integrate BlackEye with my existing research workflow?
Absolutely! BlackEye offers RESTful API access, batch processing capabilities, and can be integrated with popular astronomical software and research platforms. We also provide custom integration support for large-scale research projects.